Client Satisfaction Service

Flexible Communication through Several Methods

Wherever you are, no matter what time difference between your time zome and ours, you can contact us by 4 interactive ways: telephone & fascimile, internet communication (instant messenger & e-mail), online feedback form, inquiry center and shopping cart system (for registered members and clients)

You can call our hotline: +86-20-89261830

Or ultilize the instant messengers, such as MSN Messenger, Alibaba TradeManager, etc. Another alternative way to communicate is online feedback form or e-mail.

Efficient and In-time Reactions

Clients' requests and needs will be responsed in a very short period. It is our honour to provide services and solutions during inquiries, placing orders or common advisory communication. We understand that the advices and needs from clients and end-users are valuable sources of information, which will help improve our business management.

Intimate Service

We listen the voice of clients, provide service with care and review our products and service periodically.

We provide exclusive service based on the unique requests of different clients.

Our Employee Performance Evaluation System emphasizes not only on the output of our employees, but also on clients' satisfaction.