Question: the basic requirements of purchase?
Answer: for retail please refer to: retail clauses，quantity and amount requirements of retail; for wholesale please refer to: quantity and amount requirements of wholesale

Q: how to purchase?
A: you can purchase by: 1) place order at our website (recommended); 2) phone order; 3) order in our wholesale store (recommended). For online order, please refer to: procedure of retail

Q: I paid, when can i get the products?
A: Generally speaking, if selecting express company will take you 4 days for preparing the goods and 4 days for delivery. Namely, totally 8-9 business days to get the goods. Clients should notify us the account and amount once they remit/transfer the money into our account.

Q: can clients ask us to wrap the products with high-grade package?
A: Yes! We charge USD2.00 for the package of each product. The package includes gift box, paper and bowknot.

Q: Where can i see your samples in any branches other than that in Guangzhou, China?
A: We solely have a branch in Guangzhou city, no other branch. If clients want to see the sample, please visit our wholesale store or buy it with the retail price.

Q: Can I check the goods when I am receiving them?
A: Of course you can. Check the package, and the goods quality and quantity. The possibility of products damage during delivery is very little. However, if you encounter any problem, please don't hesitate to claim to the courier company. We help clients to evaluate the lost and request the compensation.

Q: Can I see the products on spot?
A: Yes. Please visit our wholesale store located in Guangzhou, PRC. The address is: UG1558, China Textile Center, Jinfang Road, Haizhu District, Guangzhou City, P.R.China. You can come to our store by No.2 metro line at Zhangda station, or by bus which takes you to the front gate of Zhongshan university, and then ask the passengers nearby the route to China Textile Center.